Join Business Systems and teneo.ai for a webinar on ‘Going Digital-First’ Business Systems Ltd, an industry expert in digital ...

Intradiem today announced its partnership with Five9, the intelligent CX platform provider. This collaboration will help ...

With insights built on hard data, the 22nd annual edition of “The UK Contact Centre Decision-Makers’ Guide” is the largest ...

Global fashion retailer H&M has confirmed that they are to close its Edinburgh based contact centre 14th December with 150 ...

Volta NXT Energises Customer Service with Sabio Group & Genesys Sabio's Expertise Powers Seamless Transition to the Genesys Cloud platform ...

Mitel Strengthens Partnership with Talkative, Integrates New AI-Powered Capabilities with Contact Centre Solutions ...

Novuna Consumer Finance, a leader in the UK’s retail point of sale and personal lending sector, has been awarded the ...

New approach empowers companies to scale their AI and automation investments in line with evolving customer and employee ...

Meeting Customer Needs Across Every Channel - without the Hassle - cirrus contact centre - contact centre tips ...