The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber ...

In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

AT&T is rolling out a bold promise. If cell phone service goes down in your area, even for an hour, they will automatically give you a bill credit.

Fixed-wireless service is increasingly popular in the US, but it costs around $60 from AT&T, which says it's 'uneconomical' ...