The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...
AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber ...
In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...
AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to ...
Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...
AT&T says if the outage qualifies, customers will receive a bill credit equaling a full day of service, but the amount of ...
AT&T has shuttered its 5G broadband offerings in "protest" over a New York law that mandates affordable plans for low-income ...
In February last year, AT&T faced a nationwide wireless service disruption that lasted more than 12 hours, blocking over 92 ...