DE&I is changing contact centres, making them more inclusive and improving both employee and customer experiences. Cirrus' ...

Learn how OmniParser empowers AI systems with precise interface understanding, paving the way for advanced automation and ...

New Delhi: The evolution of customer journeys and expectations has brought omnichannel retail strategies to the forefront, ...

Amazon on Thursday announced two significant hardware-oriented updates to its venerable Fire TV product line. The company’s ...

Bucher + Suter, a leader in contact center solutions, has announced a partnership with Upstream Works, a provider of omnichannel and AI contact center solutions. This collaboration enhances Bucher + ...

Mitel ®, a global leader in business communications, today announced it has been positioned as a Leader in the Aragon ...

Khoros, a leader in online communities and customer engagement software, proudly announces the winners of its 2024 Kudos Awards. These prestigious awards recognize leading brands that go above and ...

Founded in 2017 and based in Amsterdam, Wolfpack DCS is known for its Omni-channel Retail Platform (ORP), a comprehensive ...

In today’s digitally dynamic world, Bhanu Phanindra Babu Gogula introduces AEM Headless as a transformative solution in ...

Blockstream, Eclipse, Pond, Puffer, Cytonic, Algorand, Polygon, Magic Labs, Hyperbridge, Polkadot, IllumineX, Oasis, Solv, Outlier Ventures, Router Protocol, Symbiotic, Omni, Dune, Galaxy Digital.

Meeting Customer Needs Across Every Channel - without the Hassle - cirrus contact centre - contact centre tips ...