In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

A new affordable broadband law in the Empire State has led to AT&T dropping its 5G home internet product entirely.

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

Fixed wireless access has higher satisfaction scores than any other technology and more Americans want FWA as the way they ...

Free cash flow is also expected to rise. AT&T is targeting free cash flow of $16 billion this year, with that figure growing ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

AT&T has stopped offering its 5G home Internet service in New York instead of complying with a new state law that requires ISPs to offer $15 or $20 plans to people with low incomes.

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

AT&T has shuttered its 5G broadband offerings in "protest" over a New York law that mandates affordable plans for low-income ...