In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

A new affordable broadband law in the Empire State has led to AT&T dropping its 5G home internet product entirely.

Free cash flow is also expected to rise. AT&T is targeting free cash flow of $16 billion this year, with that figure growing ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...

Fixed wireless access has higher satisfaction scores than any other technology and more Americans want FWA as the way they ...

AT&T has stopped offering its 5G home Internet service in New York instead of complying with a new state law that requires ISPs to offer $15 or $20 plans to people with low incomes.

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

The AT&T Guarantee will set a new bar in customer experience covering network, customer care and offers for consumers & small ...

AT&T has shuttered its 5G broadband offerings in "protest" over a New York law that mandates affordable plans for low-income ...