PRESSADVANTAGE – Rocket CRM has announced an expanded focus on its Missed Call Text Back feature, highlighting its role in addressing communication gaps that occur when inbound calls go unanswered. As ...

Employers devote significant time, energy and resources toward employee benefits — and rightfully so. A robust benefits package can capture potential candidates’ attention and convince current ...

To succeed in modern business, you must meet your customers where they are and quickly deliver recognizable value. From a communications standpoint, if you can’t connect with your audience in their ...

Forbes contributors publish independent expert analyses and insights. Zak Doffman writes about security, surveillance and privacy. Updated on Dec. 3 with advice on other encrypted messaging platforms ...

Imagine a workplace where your team juggles between emails, instant messages, and external SMS platforms just to stay connected. It’s not only inefficient but also prone to miscommunication and delays ...

Trillions of text messages are sent and received via SMS-enabled devices every day, but have you ever stopped to ask, “What is SMS, exactly?” One of the oldest forms of mobile messaging, SMS messages ...