Retailers using social commerce strategies saw 20% of global holiday sales generated through platforms like TikTok Shop and Instagram. Social media as a traffic-referring channel also grew 8% ...

Salesforce.com marked the opening of its largest-ever Dreamforce conference Wednesday by releasing a new version of its software for tablet computers and gathering its social-media marketing products ...

Forbes contributors publish independent expert analyses and insights. Joan Verdon is a veteran retail reporter based in Northern New Jersey. This article is more than 2 years old. Global online sales ...

Artificial intelligence-powered chatbots helped consumers purchase and return products during the 2024 holiday season, boosting online sales in the United States by nearly 4 percent year-over-year, ...

Online sales hit record highs—$1.2 trillion globally and $282 billion in the U.S.—over the holiday season, but high return rates could hit strong profit margins, according to new data from Salesforce.

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Salesforce CRM offers tailored workflows, integrated apps and a robust API, helping ...

Once almost exclusively the domain of open source platforms like Drupal and Joomla, the platforms for online community have evolved and matured significantly over the years in the technologies they ...

With Hyperforce, Salesforce introduces a new option that further accelerates the enterprise’s speed to business by providing a solution for scalability, security, and compliance. It’s no secret why ...

Salesforce made its name originally with cloud-based software to help salespeople manage their leads and close deals; and today the company took a big step into the business of sales itself. Today the ...

RMIT Online has announced its latest CRM professional up-skilling course in partnership with Salesforce. RMIT Online (RMITO) is teaming up with CRM giant Salesforce to add a new course to its ‘Future ...