When Verizon refused to unlock an iPhone purchased by Kansas resident Patrick Roach, he had no intention of giving up without a fight. Roach sued the wireless carrier in small claims court and won.

Verizon petitioned the Trump administration to let it lock phones to its network for longer periods of time, making it harder for customers to switch to other carriers. The Biden-era Federal ...

It is relatively rare for an individual consumer to beat one of the nation’s largest wireless carriers in court, but that is exactly what happened when Kansas resident Patrick Roach challenged Verizon ...

Verizon retroactively applied a new 60-day paid service requirement to a phone that was purchased under older FCC-mandated unlocking rules. A Kansas customer sued after Verizon refused to unlock the ...

If you bought a phone through a carrier on contract, there’s a good chance the phone’s SIM could be locked to the network. This is normal. However, you can request to have it unlocked. Unfortunately ...

We may earn a commission when you click links to retailers and purchase goods. More info. Verizon is losing customers at an incredible rate. Their expensive plans that removed all of the perks that ...

Mark has almost a decade of experience reporting on mobile technology, working previously with Digital Trends. Taking a less-than-direct route to technology writing, Mark began his Android journey ...

A Kansas customer sued Verizon after the carrier refused to unlock an iPhone he purchased, despite the policy change occurring after his purchase date. The judge ruled in the customer’s favor, ...