In J.D. Power’s 2024 U.S. Insurance Digital Experience Study, Nationwide was ranked third among 16 insurance companies in the ...

The next time you rent a car, you’ll likely get the same question as the last time: Should you buy rental car insurance? You ...

In its 2024 rating, none of the largest auto insurers cracked the top 10 rankings. American Family earned a C+, which is ...

Benjamin Preston has been a reporter with the Consumer Reports autos team since 2020, focusing on new and used car buying, auto insurance, car maintenance and repair, and electric bikes.

Erie scored far higher than any of the four largest carriers in J.D. Power’s annual Auto Claims Satisfaction Study, placing second overall with a score of 902. Among the Big Four insurers, State Farm ...