In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...
A new affordable broadband law in the Empire State has led to AT&T dropping its 5G home internet product entirely.
AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber ...
AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to ...
The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...
Free cash flow is also expected to rise. AT&T is targeting free cash flow of $16 billion this year, with that figure growing ...
AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...
AT&T has stopped offering its 5G home Internet service in New York instead of complying with a new state law that requires ISPs to offer $15 or $20 plans to people with low incomes.
Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...
AT&T has shuttered its 5G broadband offerings in "protest" over a New York law that mandates affordable plans for low-income ...
AT&T will waive overage charges for prepaid and postpaid customers affected by the wildfires through February 6th. The ...